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Refund Policy

Last updated: October 20, 2026

When you vote on chinamericanidol.com, you make a $1-per-vote contribution that is processed by Stripe and recorded immediately.

Votes are final

Because each vote is counted as soon as your payment succeeds, votes are generally non-refundable. Please make sure you have selected the right contestant and the right number of votes before you pay.

When we will issue a refund

We will review and, where appropriate, refund a payment if:

  • you were charged more than once for the same vote (a duplicate charge);
  • you were charged but a technical error prevented your vote from being recorded;
  • the charge was unauthorized; or
  • a refund is required by applicable law.

How to request a refund

Email cyona@info.org within [number] days of the charge. Include the email address you used at checkout and the approximate date and amount, so we can locate the payment. We aim to respond within a few business days.

Chargebacks

If something looks wrong with a charge, please contact us first — we can usually resolve it faster than a bank dispute.

Contact

cyona@info.org